CANCELLATIONS
PRICES CANCELLATION POLICY SICK POLICY AWAY POLICY
Bianca Fenn School Of Music is the only music school in the area that offers weekly payment. If you are concerned about committing to the term - don't! You are welcome to book casually through the website.
If you would like to reserve a time with your teacher for the term, it is important you understand and agree to the following agreement before enrolment.
If you would like to reserve a time with your teacher for the term, it is important you understand and agree to the following agreement before enrolment.
BFSM does understand that things can come up during term, which can make it difficult to attend your lesson. If you inform your teacher you are unable to attend your lesson with 24 hours notice, you can re-schedule your lesson or cancel your session.
If you do not turn up for a lesson or have not given sufficient notice, your lesson fee will not be refunded and your lesson will not be re-scheduled. If you are paying lesson by lesson, you will need to pay the teacher for the missed lesson.
If you are unable to attend your lesson on site, you can arrange for your lesson to be delivered online.
To organise this, please contact your teacher as early as you can.
If you are uncommitted for the term, with regular attendance issues, your teacher holds the right to offer your lesson time to another student. If this is the case, your teacher will remind you of this prior to making any changes to your enrolment.
Under special circumstances, money may be credited and/or your lessons re- scheduled but it is important to speak to your teacher if this applies to you. No refunds will be made for lessons.
There are no refunds if lessons are cancelled mid term. Lessons may be credited and used for other instruments or students.
Our payment policy allows you to make payments for each lesson as you go, so if this concerns you, please arrange weekly payment rather than paying in advance.
BFSM holds the right to cancel all future classes if your payment is in arrears.
Please see Sick Policy & Away Policy for further information.
If you do not turn up for a lesson or have not given sufficient notice, your lesson fee will not be refunded and your lesson will not be re-scheduled. If you are paying lesson by lesson, you will need to pay the teacher for the missed lesson.
If you are unable to attend your lesson on site, you can arrange for your lesson to be delivered online.
To organise this, please contact your teacher as early as you can.
If you are uncommitted for the term, with regular attendance issues, your teacher holds the right to offer your lesson time to another student. If this is the case, your teacher will remind you of this prior to making any changes to your enrolment.
Under special circumstances, money may be credited and/or your lessons re- scheduled but it is important to speak to your teacher if this applies to you. No refunds will be made for lessons.
There are no refunds if lessons are cancelled mid term. Lessons may be credited and used for other instruments or students.
Our payment policy allows you to make payments for each lesson as you go, so if this concerns you, please arrange weekly payment rather than paying in advance.
BFSM holds the right to cancel all future classes if your payment is in arrears.
Please see Sick Policy & Away Policy for further information.
